Please contact your Helpdesk to reset or re-issue a new Password/Username.
How to create a strong Password (and remember it)
A strong password:
Is at least 12 characters long
Includes numbers, symbols, capital letters and lower case letters
Isn't a single dictionary word (but may be a combination of several dictionary words)
Doesn't rely on obvious substitutions (e.g. 0 for o, 1 for i etc.)
Here is an example of how to create a memorable password:
Try to think about a sentence like:" The first house I ever lived in was 52 London Road. Rent was £700 per month". You can now turn that into as password, e.g. firsthouse52LR700pm
. This is a strong password, you just need to remember two simple sentences.